Shipping Policy

Randy Fox ships daily Monday to Friday (excluding non-business days and public holidays) and utilises Australia Post for shipments. Most orders are dispatched within 1 to 2 business days from clearance of payment (instant when using credit card or PayPal). Delivery times are dependent on the method of delivery chosen on checkout and the delivery destination. Typical delivery times range from 2 to 7 business days for standard shipping or 2 to 4 business days for express shipping. Shipping times may be longer for larger parcels and/or deliveries to certain areas, such as rural or country areas.

For your protection, a signature on delivery is requested and this service is included free of charge for all of our shipments. You may request for no signature on delivery once you receive the tracking information via email. Simply input your tracking number into the Australia Post website tracker, select "safe drop" and follow the prompts. We strongly recommend having your parcel delivered with signature though. 

Discreet Postage, Always

Whilst our products are far from it, we've made sure that our packaging is PLAIN & SIMPLE! All of our parcels are bubble-wrapped and packed into plain satchels with no markings or writing to suggest the contents or origin. Orders that are too big to fit into a satchel are boxed in plain boxes or wrapped in black wrapping. Randy Fox does not appear anywhere on any parcel or box, only our PO Box return address and your shipping address of course.


FREE Shipping Promotions

FREE Standard shipping on any order with over $40 worth of Randy Fox Branded Product(s).
FREE Express shipping on any order with over $70 worth of Randy Fox Branded Product(s).*
FREE Standard shipping on any order that contains a free shipping promotional product. E.g. Add our Lube & Toy Cleaner Kit to your order to receive free standard shipping on your entire order.

*$15 surcharge applies to express shipping per bulky product.

Flat Rate National Shipping

Where free shipping does not apply, the following shipping rates apply Australia-wide.
$9.95 Standard shipping per order.
$14.95 Express shipping per order.*
$4.95 Express shipping on any order with under $70 (but over $40) worth of Randy Fox Branded Product(s).*

*$15 surcharge applies to express shipping per bulky product.

Parcel Tracking

Every order shipped by Randy Fox is coupled together with a unique tracking number which can be used on the Australia Post website to track the location of your order. This is emailed to you very soon after dispatch.

Special instructions for seller

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