Trading Terms

Randy Fox is a proudly Australian owned and run business. Our commitment to being Australia’s best priced and best rated retailer of sex toys and adult products can be verified by independent third party reviewing websites, such as Trustpilot. All transactions are in Australian Dollars (AUD) and include GST.

Discreet Billing, Always

For complete customer privacy, when purchasing using a credit card, the biller name of the company on your statement will appear as “Aceris Pty Ltd”. Aceris is our discreet, parent web development company and the name we use to ensure that you are billed discreetly. If you elect to pay via PayPal, 'Aceris Products' appears as a breakdown of your purchased items for complete discreetness on your PayPal statements as well. If you elect to pay via Buy Now, Pay Later services that we offer such as Afterpay or Zip, you will also see the name Aceris as the company name. 

Discreet Shipping, Always

As with our billing, we also offer discreet shipping at all times. Your order will be sent in discreet, non marked plain satchels or plain brown boxes (depending on the size of the order). The return name of the company on the parcel appears as “Aceris Pty Ltd” with our PO BOX address. There is no way to tell what's inside the parcel from the outside. We are always sure to be discreet in every way, and our nearly 20 years of operation have gone without a hitch!

The Randy Newsletter

Becoming a Randy Fox newsletter subscriber is free, easy and safe. Our server is safely secured, so be rest assured that your email always stays safe with us. Our newsletter subscribers get access to our latest offers, newest products and awesome deals. 50% OFF coupons aren’t unheard of, so be on the lookout for those! We usually send out one newsletter per week, (sometimes two).


Smooth & Easy Checkout

We have worked extra hard at making our website and checkout process smooth and easy to navigate through at all times. By clicking on "Submit Order" on completion of checkout, you are agreeing to purchase the items added to your cart at the entire Grand Total price specified with acceptance of our trading terms and conditions specified on this page, along with the conditions outlined in our Shipping Policy and Returns Policy. Items sold on this website are of an adult nature and therefore require customers to be of a minimum age of at least 18 years. By going through and purchasing any goods from this website, you verify that you are 18 years of age or older.

We are committed to ensuring you safely receive your order once placed, so we discreetly ship your parcel with bubble wrap and use cardboard to hide the shape of items inside the satchel. Only you will know what’s inside. If for whatever reason any goods ordered are not available, you will be contacted by a Randy Fox representative within 2 business days of purchase for a complete refund of the item(s) unavailable or alternative arrangements such as an exchange. Goods and products sold by Randy Fox are done so as an adult novelty only. Whilst hundreds of thousands of our customers attest to the awesomeness of the products we sell, we don’t make any explicit medical claims regarding them. In addition, while we try and ensure that all details, descriptions and prices which appear on this website are accurate, the occasional error may occur. If we discover an error in the information or price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order or cancelling it. If we are unable to contact you we will treat the order as cancelled and provide a refund for the respective product(s) back to you.

Randy Rewards Points Program

Randy Rewards is our nifty little rewards program with which our Randy Fox newsletter subscribers are able to earn points for purchases made, which can be put towards their next purchases. 

Special instructions for seller

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